we take the stress
out of TRANSACTION MANAGEMENT
integrity . competency . consistency . confidentiality . versatility
Melissa Wright, Owner
find your balance
My goal is to make your real estate life easier - and you're one step closer to that goal, just by being here! I take over 27 years of real estate experience and make it work to your advantage. My team gets to know you, your business model and how you like to communicate, and then integrates themselves seamlessly into your business. One of the most important aspects of my business is to be available to our agents when they need a sounding board, and I pride myself in building trust in our relationships. Click below and see how we can help you find your balance!
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tips, collaboration, inspiration, and all things real estate
Our role in your business is so much bigger than shuffling paperwork!
π» We’re not just a faceless person behind a computer, and we know you’re not either!
π The connection to the people you work with on a regular basis is just as important as their ability to do the job - establishing a great working relationship instills the the trust needed to have each other's back throughout every transaction.
π‘Our team cares to connect with you, and it makes a difference in how we approach our relationship with your clients, too.
#tcmatchmaker #texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
“Matchmaker, matchmaker, make me a match…” πΆ
π€ It’s important to have a great working relationship with your Transaction Coordinator - just as you would if you had a personal assistant. To maximize your TC experience, we match you with someone who will best fit your business management style.
π« Our goal is to build a long-term business relationship with you and support your continued growth in real estate!
#tcmatchmaker #texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
Sometimes conversations get frustrating , or people don't seem to be paying attention... but we skip the "per my last email" comment and try to keep ourselves on the good side of karma instead π«£
Not every conversation goes smoothly, and sometimes we miss the point too - but we do try to put ourselves in the other person’s shoes and act with grace π
#realestateisfun #realestatekarma
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
It's okay to leap into the deep end and swim!! ππΌβοΈππβοΈ
Technology is not going away, and if you want to stay relevant and be the best advocate for your clients, you need to learn new things... π¨π»π±
… and if you need a guide through all the technology changes in real estate, give us a call! We love technology and stay current on all the changes to support your needs. π«ΆπΌπ€
#realestateisfun #realestatetech #technologyisfun #realestatetechnology
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
As the agent, you're the expert negotiator π€ and industry knowledge base π for your clients, and we let you do your job!
But all the other things? We've got you covered! πͺπΌ
π² Communication with all key parties on a consistent basis
π Inspection and appraisal scheduling
ποΈ Timeline tracking
β
Broker compliance
π©πΌπ»Closing and walk through scheduling
π°Getting you paid on time, at the closing table
… and so much more!
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC
We are your right hand ππ» throughout the transaction! We also know what it's like to be a "first-timer" and we never want clients to feel lost π© in the process - we work with you to make sure we're sharing the best and most helpful information with your buyers. π‘
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
πWe each have a role to fill, and combined, we let you focus on marketing your client’s home, finding the right home for your buyer, negotiating, and connecting with your next client.
Who do you need on your team?
ππ» “Numbers guy” (or girl) - a great lender who understands what programs are available and how they best work for your client’s specific needs.
ππ» Title and Escrow guru - they really pull all the pieces together that allow a property sale to close, and having someone you can ask about estates, liens, and so much more, is invaluable.
ππ» Transaction coordinator - your right hand from contract inception to closing, keeping things on track and an eye on the details to make sure you don’t miss a thing!
Need a great TC? I happen to know a few π (and lenders and escrow officers too!) - give me a call! π±
#bestpractices #numbersguy #titleandescrow #titleguru
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
Everything is better in the South, y’all! π
Whether it’s the cooking π½οΈ, the hospitalityπ«ΆπΌ, or even the accent… everything’s just a little better down here - including our level of service!
#betterinthesouth #southernaccent #bloopers #texasrealestate #texasRealtor #realestateagent #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
Want to know how to look like an all-star when you submit an offer, so it can be signed and executed exactly as presented?
βοΈFill in ALL the ________
β
Check ALL the necessary boxes
π Include ALL the addenda needed
π°Include the proof of funds (or pre-approval letter)
π¨π» Send an introductory email with the offer, and follow up with the agent to confirm receipt
And, if you’ve made changes to the contract terms as you’re negotiating:
β‘οΈ Make sure the contract AND addenda information still matches (ie: financed amount changes with new sales price, financing addendum needs to be updated as well).
βͺοΈ When resending the updated offer, send as a complete package again, so the listing agent doesn’t have to hunt through past emails for any missing documents.
#howtowriteanoffer #bestpractices
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
Experience DOES matter!
The 150 passengers on that flight are sure grateful Sully Sullenberger was in that cockpit instead of a rookie (don’t get me wrong, we love rookies too!). π¨βοΈ
π If you’re an experienced agent, take the time to explain to potential clients what you truly offer
π If you’re a rookie, partner with an experienced agent and learn everything you can
And whether you’re an experienced agent or a rookie, partner with an experienced TC company who can help you “land the plane” safely every time! π¬
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
What sets us apart? π«
1οΈβ£ Bird’s eye market overview across multiple brokerages and regions, with a network of agents to keep you in-the-know
2οΈβ£ A great sounding board to provide feedback and advice
3οΈβ£ Our hands-on approach to not just checking the boxes on a task list, but maximizing your relationship with both clients and colleagues
But what sets us apart most is how we set YOU apart from the competition! π
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
It’s time to HUSSLE! πͺπΌ
If you’re a team lead, it can be hard to find agents for your team who have the FIRE π₯, want to work HARD π©πΌπ» and LEARN π©πΌπ- which means you have to be on your game, know the market, and be ready to jump in at a moment’s notice to handle clients’ needs as your team changes.
β¨Guess what you don’t have to work about with our TCs? Knowing that deadlines are being managed, communication is consistent, paperwork is in line and broker-approved, and closings are on track.
β¨We help free up other tasks so you can focus on staying current, training your team, and cultivating new clients. Let’s chat to see how we can support you and your team!
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
"If you're a team lead, one of the best ways to streamline your processes is to hire a TC!
πWe work with many teams and give the lead peace of mind that every transaction is being handled with the same consistent care, so they can focus on team training and accountability.
πBecause we see things in the day-to-day, we also help the team lead see where agents might need additional coaching and support.
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips "
"What interest rate do you “tap out” at? Should you tap out at all? π€·βοΈ
While it might make sense for some to wait in this market, don’t miss out on the opportunity to own a home π‘ just because you want a lower rate β¬οΈ- the value vs. interest rate might make it a wash in the end. ↔οΈ
And if you’re a seller, make sure you hire an experienced agent π§πΌ, who knows how to find you a buyer - no matter what interest rates look like! π€
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips "
"Whether you're an individual agent π©πΌ, team π§πΌπ¨πΌ, independent broker π , or a larger brokerageπ’, we offer you the same great services:
β
Consistency of attention and care
β
Ongoing review so nothing falls through the cracks
β
Everything handled in a timely manner
β
Champions of compliance, to make your job easier!
π«Our goal is for EVERY Realtor we work with to say they couldn't do it without us!ππΌ
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC"
Work life gets hectic and it's hard to set aside time to structure your business. These things will make managing your daily business so much easier!
1οΈβ£ - Create form templates : Easily create templates in your preferred form service (ie: Dotloop or Zipforms) for each main type of transaction (seller/buyer), add the forms you use consistently (or that your broker requires), fill in the information that rarely changes, and you're set! Next time you set up a file, simply apply the template, and all of these forms and details are added for you.
2οΈβ£ - Create email templates: We send certain information over and over (timelines, title contact info) - so why reinvent the wheel? Set up that same verbiage in a template (via your email, or a Word doc), copy and paste into a new email, adjust as necessary, and voila! β‘οΈ Ready to send.
3οΈβ£ - Create timeline templates: Use a spreadsheet, CRM or transaction tracker to keep track of all of your deadlines - add them to your calendar so you can assess your week in advance, review your deadlines and time block accordingly so nothing falls through the cracks.
πAnd if you'd rather have someone else help you keep track of it all, let's chat! π²
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #realestatetips
Is there anything better than someone calling you a GAME CHANGER??
More than just a person at the other end of an email, we are your partner in supporting your business, your clients, and your real estate relationships.
We β
all the boxes - keep things on track, free up your β±οΈ and make you look ππΌ to your clients.
We would ♥οΈ to change your life too!
#texasrealestate #listingcoordination #transactionmanagement #contracttoclose #transactioncoordinator #texasTC #closhub
At closHUB, we focus on keeping each listing and transaction running smoothly, so YOU can focus on building your business!
β‘οΈ Founded in 2017 by Melissa Wright, a 25 year real estate veteran who is an expert in listing and transaction management
β‘οΈ Created for busy agents who don’t need a full time assistant, but want the same person connection with a professional who supports them on a transactional basis
β‘οΈ Partnered across Texas at both the brokerage and individual agent level to support your needs!
β‘οΈ A team of transaction coordinators means you get matched with the person who best complements your personality and matches your style of communication and connection with everyone involved
We would love to connect and show you how we can support your business and bring back the balance between your work and life! Link in bio to βοΈ, π¬ or π§
#texasrealestate #transactionmanagement #transactioncoordinator #texasTC
Meet Kat Awtry, a favorite among the agents who get to work with her! Kat originally studied veterinary medicine in Australia, but realized her true passion is real estate. She moved back to Houston, Texas in 2015, where she specialized in leasing management. In 2020 she transitioned to listing and transaction management in residential sales and strives to provide the best service possible.
Kat prides herself in connecting with each person in a transaction to support them through the emotional and sometimes stressful process of buying and selling a home. She is a proud mom to two beautiful little girls and calls Austin, Texas home.
#transactioncoordinator #transactioncoordination #transactionmanagement #texasTC #texasrealestate
“Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young.” - Henry Ford
Tip #10: Continuously learn and improve!
Take the class. Learn the new technology. π§π« Hone your skills to provide the best experience possible for yourself and your clients. You will reap the rewards! π
Curious how we can help free up your time so you can better balance work, personal improvement and time to recharge? π» ππ Give us a call π² or drop us a note! π¬β¬οΈ
#realestatetips #transactioncoordinator #transactionmanagement #texasrealestate
Meet Rebekah White, one of our fantastic transaction coordinators! Rebekah has a bachelor and master’s degree in accounting, with a background in audit and tax - she understands the importance of accuracy and attention to detail! She is also a certified personal trainer and loves to interact with clients and make sure their needs are met and that they achieve their goals (whether in real estate or fitness!). Rebekah has enjoyed living abroad in the past and even earned certification in the German language. She is mom to three kiddos that keep her on her toes, and she wouldn't have it any other way.
#transactioncoordinator #transactionmanagement #texasrealestate
Do you still use a flip phone? Not likely…
Tip #9: Utilize technology - Did you know that most real estate form services have an option to create templates using your most common forms, prefilled with your information? ππ»
Or that some MLS providers and real estate websites provide you the option to set up automatic weekly notices to your sellers about web traffic on their home and nearby comparable properties? π
Not only do we look for new technologies to make your real estate life easier, we help you take advantage of the features in the technology you use every day. We’ll set up your templates and your client notifications and make you look like a rockstar! π€©
#realestatetips #transactioncoordinator #transactionmanagement #Texasrealestate
Have you ever gone to the grocery store and had a great experience shopping and then have a horrible experience when you’re checking out? What sticks with you most about that moment is what you experienced at the very end. π«€
Tip #8: Follow up - Don’t just provide a quality experience for your clients during the transaction - take that care all the way to the finish line and beyond! π« There’s no better way to stay top of mind as someone worthy of their referrals. π€
Our team gets you to the finish line so you’re set up for a great ongoing relationship with your clients! π«Ά
#realestatetips #transactioncoordinator #transactionmanagement #texasrealestate
Meet Jojo, another great member of team closHUB! She started working as a transaction coordinator in 2017 and enjoys most that it has provided her with the amazing opportunity to support amazing real estate agents and grow her business while still having plenty of quality time with her husband and daughter.
Jojo and her husband recently purchased their first home, and she can fully understand all the little details that your clients must handle to get into their new home. In her free time, Jojo is a dance instructor and enjoys sharing her passion for dance with all ages.
#transactionmanagement #transactioncoordinator #texasrealestate
Anticipate (v): to meet (an obligation) before a due date; to act before (another) often so as to check or counter
Tip #7: Anticipate issues - contract terms and deadlines can easily build into something big if you don’t give them the attention they deserve π«£ being proactive AND professional when issues arise gets you to the finish line with your sanity intact π
Your TC is an extension of you, and is always on the lookout for potential issues. We have your (and your clients) back! π·βοΈ
#realestatetips #transactioncoordinator #transactionmanagement #texasrealestate
Sometimes you need to sweat the small stuff π
Tip #6: Pay attention to the details - Every β
and ______ in a contract are an opportunity to represent your client’s best interests, and every π
is a deadline built in to protect their earnestπ°deposit.
Our TCs create a timeline and checklist for you to review on every listing and contract and then shares it with your client to keep them in the loop. We monitor deadlines daily to make sure important dates aren’t missed and keep you smoothly on track to closing.
#realestatetips #transactioncoordinator #transactionmanagement #texasrealestate
Meet Kristin Roach, a vital member of our transaction team! With over 19 years of sales and marketing experience, Kristin knows what it takes to provide top-notch customer service. She is committed to making the process as accurate and smooth as possible for our clients.
As a mom of five adult kids and Nonna to two, she understands the stressful moments of life. As a busy Realtor, you know it can be stressful at times - but with Kristin's help, you can be confident everything will go smoothly.
#transactioncoordinator #transactionmanagement #texasrealestate #realestatetc
How well do you know your client's wants and needs?
Tip #5: Build relationships: π€ Take the time to get to know the people you are working with - the more you understand about their lives, the more you'll understand what motivates them to buy or sell. Establishing rapport gives you the opportunity to build a long term relationship and get their respect - and their referrals. π¨π©π§π§ π¨π©π¦ π¨π§π¦ ποΈ
When you work with us, you work with the same TC on all of your listings and transactions, to build a strong relationship to take care of your clients. π©π» π«
#transactioncoordinator #transactionmanagement #texasrealestate #realestatetips
Who wants to sit around and watch paint dry? Not me! π΄ Waiting on a call, email or text back from someone feels just about as exciting...
Tip #4: Be responsive! Don't make people chase you down for an answer, but instead, respond in a reasonable amount of time. It not only keeps your transaction rolling along smoothly and on time, but shows the other person that you respect their time.
Need a TC who you can call and ask to respond on your behalf? We do that π #transactioncoordinator #texasrealestate #transactionmanagement #realestatetips
Have you had the chance to meet Amy Little? She is one of our awesome transaction coordinators and is a joy to work with! She has a business degree and uses it to her best advantage when managing transactions for her agents. She appreciates how this role has been an amazing avenue to grow in the real estate industry while working with wonderful people!
Amy also enjoys spending time with her husband and adventuring with family, hiking, baking, watching her two sons play baseball, and her daughter dance.
We appreciate her so much, and know our Realtors do too!
#transactioncoordinator #texasrealestate #realestateTC
Communication is critical to a successful transaction!
Tip #3: Don't be afraid to pick up the phone. βοΈ Do you represent the buyer? Talk to the lender. Do you represent the seller? Still talk to the lender! Commit to communicating with everyone involved, throughout the entire process, all the way to closing.
Our TC's keep everyone in the loop (most importantly - you!). From initial conversations with your client, title and the lender, to scheduling inspections, the final walk through and closing appointments, we make sure everyone is on the same page, every step of the way. ππΌ
#transactioncoordinator #transactionmanagement #realestate #texasrealestate #realestatetips
There are what feels like a million required documents in a transaction - how do you keep track of all?
Tip #2: Set up a system for documents and emails - whether it's Google Drive files, email folders for each transaction, or through your Broker's tracking system, choose what works best for you, and stick with it! Prioritizing a system and staying organized makes it so much easier when you quickly need to find something under a time crunch. β±π₯΄
Did you know our TCs are trained across multiple platforms? We will gladly save your documents for you in whatever system you choose, and submit your files to your broker on your behalf. π β
#realestatetransactionmanagement #transactioncoordinator #transactionmanagement #texasrealestate #realestatetips #realestate
Your client is finally under contract! Now what?!?
Tip #1: It's worth it to take the time ONCE to make a plan, create that checklist, and know what steps you need to take and in what order to get to the closing table with little stress, and then use that list every time.
Don't know where to start, or don't want to dream up the list on your own? π©π» π β
Our TC's use a time-proven checklist and then curate it to meet your specific wants.
#realestatetransactionmanagement #transactioncoordinator #transactionmanagement #transactionmanagementtexas #realestatetips